What the Warranty Covers:
MantelMount warrants its products to be free of defects in material and workmanship for the product's Warranty Period. The MantelMount Lifetime Limited Warranty extends only to the original purchaser of the product and not to any subsequent owner. The Warranty Coverage Period starts on the original purchase date of the product and extends through the end of the Warranty Coverage Period described below.
Warranty Coverage Period:
We offer a Lifetime Limited Warranty for all TV mounts and accessories. This Lifetime Limited Warranty covers all mechanical parts but excludes lifetime coverage for gas springs or electronic parts which are warrantied for five (5) years from the original purchase date.
Additional Limits on the Warranty:
The Lifetime Limited Warranty is automatically void if your MantelMount product is modified in any way, improperly installed, taxed beyond its stated weight capacity or otherwise misused or abused. All MantelMount products are intended for indoor use only and any outdoor use voids this Lifetime Limited Warranty. The Lifetime Limited Warranty for wall and ceiling mounts is void if the mount is moved from its initial installation.
How State Laws Relate to the Warranty:
To the maximum extent permitted by applicable law, MantelMount disclaims any other warranties, express or implied, including the warranties of fitness for a particular purpose and warranties of merchantability. In any event, no express or implied warranty can last longer than the term stated above. Some states do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so these limitations may not apply to you.
MantelMount will not be liable for any damages whatsoever arising out of the use or inability to use its products, even if MantelMount has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, MantelMount disclaims any responsibility for incidental or consequential damages (such as the cost of repairing or replacing other property damaged as a result of the MantelMount product not working as expected). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
How to Get Warranty Service:
For warranty claims made during the Warranty Period, MantelMount will replace any defective part free of charge. If a part of your MantelMount product fails, call MantelMount at 1-800-897-9755 x1 to make a warranty claim. We will discuss the problem with you and at our discretion will determine if the product is covered under warranty.
If your product is determined to be covered under warranty, you will be required to return your old product. We will send you instructions on how to initiate a Return Authorization (RA) and where to send your defective item. We will ship replacement parts at no cost to you within 72 hours. This Lifetime Limited Warranty does not cover the costs of removing and replacing defective parts from your MantelMount product. So, if your problem requires a repair technician, you must pay any labor charges. MantelMount will not be liable in any way for damages whatsoever arising from the use or inability to use its products, even if MantelMount has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, MantelMount disclaims any responsibility for incidental or consequential damages.