Our Shipping Policies
We don't mark-up our shipping rates and brokerage fees. We negotiate the most competitive shipping rates on your behalf and pass those directly on to you. Please allow up to 24 business hours for processing. Shipping windows and delivery dates are estimates and cannot be fully guaranteed, as they are subject to events outside our control.
Shipping Within the U.S.
U.S. Domestic orders are shipped FREE, from our warehouse in San Diego, California, using UPS Ground and delivered within 1-5 business days. Expedited shipping options with shorter delivery times may be available at checkout for additional costs. Shipments to non-contiguous states (Hawaii, Alaska) or off-shore U.S. territories (Puerto Rico, Guam, Northern Mariana Islands, Virgin Islands) may incur a surcharge.
International Shipments to All Other Countries
For all other countries not mentioned above, shipping costs provided at checkout do not include applicable duties, taxes, and brokerage fees specific to the country being shipped to, and will be due upon time of delivery (COD). All other countries are shipped using DHL Express, which delivers within 2 - 7 business days. Expedited shipping options and shorter delivery times may be available at checkout.